Based in Hebden Bridge

Helen Walker

It's Nice To Meet You

Hello there!

Welcome to my World!

I am Helen Walker your Travel Counsellor based in Hebden Bridge, West Yorkshire.

With over 30 years in the Travel Business I am as passionate now as when I ventured out into the busy world of travel all those years ago!

I run my business from home, I do the job I love and I’m here for my clients at a time to suit them, whether it’s an early morning call from Business clients or from busy people calling in an evening to book their dream holiday! I am here to help you.

Not only do I find your perfect holiday and organise your travel arrangements, I take care of everything for you especially the little things, such as ensuring your passport is valid, your flight seats and room requests are in place ensuring that your travel experience is fantastic and seamless.

Added to this, you can be reassured that absolutely everything I book for you is 100% financially protected against supplier failure by either ATOL or the Travel Counsellors Trust, giving you complete peace of mind.

My holidays and travels have been very varied including cruising - I love it, you are never too young to start! Skiing - wish I had started when I was much younger! Having so far visited Australia, The USA, Canada, Mauritius, the Far East, Egypt, Morocco, India, Nepal, Oman, Abu Dhabi and Oman and Europe extensively, I love exploring pastures new and experiencing different cultures and I am here to help you do the same!

So whatever you are planning, be it your Wedding abroad or your dream Honeymoon, a city break, your Summer, Winter or anytime holiday or your Round the World holiday of a lifetime, please get in touch - I look forward to being your Travel Counsellor

Let’s speak soon!


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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

California Road Trip!

15 December 2016

California Dreamin! I was so lucky to spend a week in California with lovely fellow Travel Counsellors on the most amazing road trip. We flew with Air New Zealand and were treated to their amazing sky couches – well worth the extra money for the flight, food, service and seat pitch and we even had our own lovely Paul from Air NZ to accompany us on the trip! California Dreaming was the soundtrack which accompanied us on our road trip. To say we packed in loads over our six nights is an understatement! We collected four cars from Alamo – one of them a soft top Mustang – a must in California. We then made our way to our first hotel the Loews in Hollywood – a super five star hotel with super facilities which even has a Starbucks in reception! Our day started off with checking out our views from our room – we could see the HOLLYWOOD sign! We walked to the W Hotel via the Hollywood walk of fame where we saw the famous stars on the pavements. Breakfast at the W was gorgeous, we were entertained by Chloe and Celia from the W then had a show round the various room types, and even dipped our toes in the roof top pool! Our morning ended with a walking tour of Hollywood where we took in the Egyptian theatre and saw pavement hand prints of the stars outside the Chinese Theatre and the setting for the Oscars. Next stop – Santa Barbara! The lid off the Mustang and we were off! We arrived just after sunset but it was still beautiful and we were treated to our own rooms with balcony and sea view at the lovely Harbour View Inn! A quick change, wine tasting on the pier then Italian meal before a few of us sampled the Santa Barbara nightlife! Early up and a brisk walk to the Kimpton hotel for breakfast and a look round. As this was Thanksgiving the town was quiet and shops closed. We had a look at the top of the clock tower then a harbour boat trip, followed by quad bikes on the front (as in four to a bike, not off roaders)! What a laugh and a great way to see Santa Barbara. Thanksgiving dinner was courtesy of the Santa Barbara tourist board with the lovely Jen who had given up her family time to host us. It had to be a turkey dinner didn’t it?! After a good nights’ sleep, we set off in convoy on the PCH – the Pacific Coastal Highway! Destination Santa Monica with a photo stop en route at Paradise beach near to Malibu. Our one night stay was at Le Meridien Definia, 20 mins walk from the front and a good position with fabulous facilities, even bikes you can use to check out the strip! We were treated to a pier tour and Ferris wheel ride then super lunch at Rustys. Next was a four mile bike ride – we each had our own bikes this time for our ride along the sea front to muscle beach and Venice Beach. A great way to see the area and I would thoroughly recommend this mode of transport. It is a very family friendly resort too with lots going on for families on the beach and pier! We made it in time for sunset – we had sundowners on the roof top terrace of the Erwin hotel in town, a particular highlight of the trip! We then a look round the Loews hotel right on the sea front. There was no dinner planned this evening so impromptu pizza and hot toddies round the fire pits on the decking at the Loews – bliss! We finished the evening with a visit to the bar which features in the new drama Goliath – the one Billy Bob Thornton frequents! A visit to California is not complete without taking in Beverly Hills. We visited Sprinkles the cupcake ATM then Only in Beverly Hills shop to satisfy our shopping habits. Would you believe you can park free for two hours in Beverly Hills! I can’t even do that in my home town! Our final stop was Palm Springs and two nights at the Hyatt Regency! A very relaxing, spread out resort, great for golfers and if you like the great outdoors. It was now time to say goodbye Mustang and LA, and as Arnie would say – I’ll be back!

New York

14 December 2015

35 years since our last trip to New York and the opportunity came up to go again. We had 5 magical nights in the Big Apple and it certainly didn’t disappoint us! Travelling in late November we saw the start of the Christmas lights - so lovely and twinkly and everywhere was gearing up for Thanksgiving! From arrival into Newark Liberty Airport on the Wednesday afternoon, we didn’t stop for 6 days! The last time we were there, I took a photo of the World Trade Center – the ‘Twin Towers’ and I won a local photo competition with my photo taken from the ground upwards! This time, it was a very moving experience to see the Ground zero footings where 2 huge waterfalls mark out the perimeter of the World Trade Centres. The Empire State was our first port of call when we’d arrived and checked into our hotel, it was just going dark and the city look magical I was very much looking forward to seeing New York and doing as much as we could in our time there. We did 2 bike rides – one from south Manhattan – over the Manhattan Bridge to Brooklyn then back over the Brooklyn Bridge – it was a beautiful sunny day and we thoroughly enjoyed it – a great way to see the New York way of life. On Sunday we did a cycle tour of Central Park with a guide It is a lot bigger and hillier that I remembered it and so much to see – you can really lose yourself there! We did a couple of audio walking tours with a guide. The first one was of the Rockafeller Center Tour . It was so interesting and our guide made it fun – even though it was raining and most of the tour was outside! We also did a self - guided tour of Grand Central Station , what an amazing building you must do this! If you are ready to eat – why not start the day with breakfast at Pershing Square – just near the main entrance to Grand Central Station. Radio City Music Hall Stage Door Tour was also a superb visit! We complemented this with by going to see the Christmas Spectacular at Radio City with the world famous Rockettes – what a brilliant way to start off the festive season. A trip to New York would not be complete without a cruise round Manhattan on the Circle line 'Best of New York' – 2 hours of commentary by a very experienced guide, we got to see the Statue of Liberty close up. It was a ‘pinch me’ moment! Top of the Rock on Saturday morning – what a beautiful day it was – clear blue skies and a nice chill in the air. This is a brilliant viewing point – I think this is the best high rised viewing point in New York. North you can see Central Park and to the South – towards Brooklyn, The One World Tower and all Manhattan has to offer. We also found time to visit the trendy Meat Packing area, High line, this is a public park built on a historic freight rail line elevated above the streets on Manhattan’s West Side. Chelsea Market and Greenwich with the funky French café’s and intimate bars. Of course we went shopping and also enjoyed breakfast in a cool American Diner – where they feed you so well, you don’t need to eat for the rest of the day! We loved our trip to New York, I would definitely go back and I love telling all my lovely clients about our amazing holiday and how to make theirs enjoyable and unforgettable!

Venice to Istanbul Cruise

17 June 2015

In May this year, I was very lucky to be chosen to board Holland America lines Nieuw Amsterdam cruise ship on an educational visit! We flew into Venice early morning and were met and transferred to our beautiful ship. Having only visited one of Nieuw’s sister ships, the older and smaller Ryndam, I knew I was in for a treat! Nieuw Amsterdam was majestically moored in port – awaiting our embarkation. The purpose of the trip was to sample part of the Mediterranean cruise from Barcelona. Along with three other Travel Counsellors and 10 other agents, we were sailing from Venice to Istanbul. Both ports are fabulous to sail from and to, very impressive. Our balcony cabin awaited out arrival, spacious and very well appointed, we soon settled in then set off to explore our new home for the next five nights. Lunch was a lavish affair in the Lido Restaurant – practically anything you wanted to eat was being served up! I opted for the freshly grilled tuna and salad – it was delicious! On deck it was very relaxed, gentle music playing in the background and we were soon setting sail down the Grand Canal, the views were awesome! Dinner followed our welcome drinks and canapes and time to get to know our fellow agents, a great group of people and we all got on really well. Tuesday dawned and we continued our sail south down the Adriatic whilst enjoying the facilities on board. So much to do and you can do as little or as much as you wish. Something to suit everybody, spa, gym, hydro pool, private cabanas for hire if you wish. Club Hal and the Loft to keep children of all ages happy. The Crow’s Nest – the best viewing point when leaving and arriving into port, computers and a super library too. That evening we had our formal evening all dressed in our evening gear, we ate in the Manhattan Restaurant, a very special evening and the food was delicious too! in fact all the restaurants were excellent, we ate at Pinnacle Grill, the speciality restaurant as well as Tamarind my favourite delicious Asian cuisine. Evening entertainment on board is very varied: Jeremy tinkled the ivories in the piano bar – he was fabulous so entertaining and he created a great atmosphere, you struggled to get a seat in the room! Songs from the shows in the Showroom. Disco Northern Lights, plenty of bars and the in ship band – BB Kings entertained us until the small hours!! The next morning we woke up to beautiful views, we had moored up in The small fishing village of Katákolon it is gateway to the mystical site of ancient Olympia, 25 miles to the east, this was the site of the first Olympic Games. We wandered the streets of this sleepy village and took in the scenery, a local coffee and chatted with the locals. Continuing our sail we arrived into Piraeus the port of Athens early the next morning. We did the open top bus tour – scorching weather that day – the hottest day of the year so far in Athens! Seeing the Acropolis didn’t disappoint making my first visit to Greece so memorable. Finally we sailed into Istanbul where east meets west - and just managed to squeeze in a trip to the Grand Bazaar, haggle for our souvenirs, and finished off a lovely week with a traditional Turkish Meze and the local beer. I will be back to Greece and Turkey definitely – this was my first time both countries but certainly not my last…….

Awesome Aurora Adventure

09 August 2011

Awesome Aurora Adventure! I’ve just returned from a superb cruising holiday to the Norwegian Fjords. I had a lovely family holiday with my Mum and sisters on P & O’s Aurora Cruise ship This was my first cruise with P & O and I was really looking forward to enjoying the experience with my family. My parents had cruised on Aurora 10 years ago so Mum was really looking forward to showing us the ropes! We had a very comfortable journey to Southampton with Eavesway Coaches, it didn’t feel like a 6 hour journey as we had regular comfort stops enroute. We were whisked through check in and before we knew it, we were settled into our cabins and enjoying the send off from Southampton by the Scottish Piping Band! After exploring our ship, we had a ‘Casual’ evening in our restaurant, the Alexandria and were treated to fine food and wine with excellent service. Next day was a day at sea as we sailed towards our first port of call, Stavanger. This gave us an opportunity to explore the ship fully and take advantage of the lovely shops on board and have a really relaxing day. Monday was the first of 2 formal evenings and the Captain’s Welcome Party where we were treated to pre dinner drinks and had a chance to chat to the ship’s crew – what a lovely group of people they were too, nothing was too much trouble. Tuesday morning we docked in Stavanger and after a leisurely breakfast, had chance to go on land and explore the city of Stavanger – which just so happened to be one of the ports of call on the 2011 Tall Ships Race. We were treated to some very interesting sailing vessels! That evening we set sail for our next port of call, Olden which is located at the end of Nordfjord. What a special treat to wake up to, I pulled the curtains back and couldn’t believe my eyes………….. the spectacular scenery unfolding, see the photos showing the awesome scenery. We had a very early wake up call, but it was well it! We were taken for an early morning to cruise the length of Oldevatnet Lake where we could see the foot of the Briksdal Glacier, after a leisurely stroll back to Aurora, we had a sunny afternoon on deck enjoying the beautiful sunshine – what a bonus! Next stop was Flåm Beautiful Flåm is situated in the innermost part of the Aurlandsfjord, a tributary of the 204 kilometres long and up to 1308 metres deep Sognefjord. Surrounded by steep mountainsides, roaring waterfalls and deep valleys, Flåm is a paradise for everyone looking for a one-of-a-kind experience with nature. The world famous railway at Flam, one of the steepest in the world had been fully booked for weeks, so settled on a visit to the museum which was very interesting. Sailing out of Flåm that evening, you couldn’t help but wonder how the local people manage to get about, I’m sure many rely on using boats for their day to day transport. Our final stop was Bergen and to get a feel of the city, we took the hop on, hop off city bus tour, our final stop was the Bergen Fish Market – a real feast for the eyes, I’ve never seen so many different varieties of fish. We had the opportunity to try minke whale, caviar and salmon cooked in a variety of different ways! As it was also lunch time, we couldn’t resist some seafood with a bottle of the local beer for good measure. Before making our way back our ship, we visited the famous ‘wonky ‘ houses This UNESCO protected old merchant quarter is the only preserved business district from the Hanseatic period (the alliance of trading cities and merchant guilds which dominated the trade along the coast of Northern Europe) some of which date back to the 14th to mid 16th centuries. After sampling the local waffles and visiting the street markets, we made our way back to Aurora. What a lovely leisurely way to travel and I know we will definitely be travelling by sea and Aurora again!

Magical Marrakech!

10 October 2011

I couldn’t believe it when an opportunity to visit Marrakech came up in June this year…………..another of my ‘wish list’ destinations and it certainly lived up to my expectations! The direct flights from Manchester make a long weekend possible and we did just that travelling Saturday to Wednesday. On arrival the sights we saw whilst driving the twenty minutes to our hotel, you knew you were in a very different part of the word - donkeys and carts walking next to cars, motorbikes and buses – the hustle and bustle - just what I was expecting! We stayed at the Club Med Palmeraie around twenty minutes from the centre of Marrakech and very comfortable it was too. It is built in authentic Moroccan sand stone and there was something for everybody. Going all inclusive means that you don’t have to think about money, you just eat from the extensive buffet and it would have been rude not to partake in the odd cocktail whilst lounging by the pool. We quickly settled in and had a tour of the hotel to check out all the facilities, there really is so much to do, you can do as much or as little as you wish, and being that short distance from Marrakech centre, you can take the courtesy bus into the town whenever you wish and visit the many sights Marrakech has to offer. Aquafit was next – and wow were we worked hard? The temperature was around 33 degrees when we were there so a welcome cool off in the pool was the order of the day. Club Med has an adults only Riad in the grounds of the hotel, on entering the walls of the Riad, you were swept along by the instant calm which surrounds the resort, misters spray cool water over the covered bar, a very welcome cooling down after a game of tennis or work out in the gym! Evening meals could be taken outside at the main restaurant or you can eat as we did at the El Kebir tent canopied tables were the setting for our traditional Moroccan feast! Quad biking with the Atlas Mountains as a backdrop! Very special memories of our quad safari through the desert will stay with me forever and to relax our aching muscles we treated ourselves to a luxurious massage in the Cinq Mondes spa – superb. I’d particularly wanted to visit Marrakech to visit the Souks – the expansive markets where you are expected to bargain with the traders; in fact they are disappointed if you pay the asking price! We had great fun working our way through the never ending passage ways and came away with plenty of slippers, leather goods and many scarves which we didn’t know we needed! Club Med has another sister hotel in Marrakech, just on the edge of the main El Fna Square – the Club Med Medina, super tiled rooms in typical Moroccan style, inviting pool and you are just away from the busy square, where horses, people and traffic go about their everyday life – the atmosphere was palpable! We took a Caleche – a horse and cart around the square and it was just amazing to see the street traders selling just about anything! I had a look at ‘Riad’ whilst I was in Marrakech; a Riad is a traditional Moroccan house or palace with an interior garden or courtyard. Such a treat lay behind the door of Riad 58 Blu. I’ve been in touch with the owner, Paulo before for clients, so I contacted him and he was very pleased to show me around his lovely home. I wouldn’t hesitate to visit Marrakech again in fact I am already looking forward to my next visit!

Incredible India!

14 December 2010

In early November this year, I was very honoured to be chosen to visit India on a 9 day tour of Goa and Kerala, Southern India. I've never been to India before, the country was on my ‘wish list’ I was so thrilled to be chosen to visit. This unique alternative to hotels, Homestays combine the comfort and distinction of a boutique hotel with the personal hospitality, informality and local knowledge enjoyed when staying with family friends. A Homestay offers an insight into the culture, traditions, history and everyday life of an Indian family. What’s more, we got the chance to enjoy authentic Indian food at its very best – locally grown and reared produce home cooked! I began my journey at Heathrow! We met up and checked in for our 9 hour flight to Mumbai – formerly Bombay with Jet Airways. I was very impressed with the service, seats and food and even had a good sleep on the way! We connected with our flight to Goa and then travelled to the first of our homestays, Stain Glass Cottage for our 2 night stay. We quickly unpacked then asked the owner’s husband to take to see the beach as it was only 2 kms away. It was so busy there, it was Friday evening and the place was buzzing full of atmosphere! That could be because it was also Diwali – the Festival of Lights that day! In the evening we were treated to a lovely banquet in a local restaurant and a very welcoming after dinner firework display and diwali cakes followed at the homestay the other 4 Travel Counsellors were staying at, the Arco Iris. Whilst in Goa we visited other homestays and were very impressed with the diversity and uniqueness of each property, have a look at the photos and you will see what I mean! We also visited St Francis of Assisi Convent and Church in the capital of Old Goa, Panjim, local markets and did a cruise around the harbour by night. We flew to Kerala via Chennai ( Madras) and had an unscheduled stop in Bangalore due to a cyclone! We then travelled west to the hillside location of Munnar. As we’d arrived in the dark we didn’t fully appreciate the scenery. The next morning when we got up we were amazed by the surroundings they were breathtaking! We visited the highest tea plantation in the world,Kolukkumalai, where we were treated to a tour around the factory and sampled the local brew. The long drive up to the plantation was awesome, the view spectacular and well worth the long journey which can only be made by jeep! On the way, we passed women working in the fields going about their everyday life, they also live on the hillside in small villages, alongside where they work. We also got to go on an elephant trek, something I have never done before and I can highly recommend. Next was a plantation visit where the owner proudly introduced us to pepper trees, chillis, coffee, cardamom, tapioca, vanilla plants all growing together………the list is endless! The next morning, we had a very early start to do a jungle safari and trek, I wouldn't’t have missed this for anything.The anticipation of seeing the animals in their natural habitat and the excitement when one of the drivers spotted elephant and we drove at top speed to find then round the next corner. Unfortunately they were next to a pylon! We also saw monkeys and water buffalo roaming free! In the afternoon, we did a jungle trek where we were treated to more wildlife of a very different variety leeches, butterflies, monkeys and there are said to be tigers, however we didn’t see any! On the last day, we were treated to an Indian head massage followed by an Ayurvedic massage, native to southern India. I felt so relaxed,that I could float out of the room!! Which was appropriate as in the afternoon we cruised in a beautiful houseboat on the back waters of Kerala. We set off from our homestay at Vembanad House. What a thoroughly relaxing way to spend our last afternoon. We just watched the world go by, the local fishermen going about their everyday life and were cooked a superb Keralan meal of local fish, salad and vegetables. I absolutely loved my first visit to India and this definitely won’t be my last! I’m already planning when I can go back there with my family!

Enchanting Egypt!

27 October 2008

I had always dreamed about visiting Egypt from as long as I can remember so when I was taken there for my birthday as a surprise - I certainly wasn't disappointed. We arrived into Cairo at 3am to be met by our guide and transferred to our hotel - the Mena House, the streets were busy with people milling around and you would have thought it was the middle of the day, not the night! Our room was a pyramid view room and as it was so dark, we had to take the porters word for it. It was only when the sun came up that we could see the great Pyramids of Giza - they were so close you felt as if you could touch them. We spent 3 nights in Cairo and whilst there visited the Egyptian Museum. I could have spent a week there, it was so interesting, there is a whole room dedicated to Tutankhamen along with a room of mummies - very spooky. We also went inside the largest of the 3 pyramids - no mean feat when you are claustrophobic, but I knew I would regret it if I didn't go inside. We then flew down to Luxor for a 2 night stay at the Movenpick Jolie Ville hotel; a lovely hotel out of the centre of Luxor, but near enough to get the hotel's courtesy bus into the centre to visit the many sights Luxor has to offer, including the Luxor and Karnak Temples, the Valley of the Kings and Queens. Then we had a fantastic 4 night cruise on board the Oberoi Phillae boat from Luxor to Aswan. The boat is lovely, very authentic, it had a feel of the boat they used on 'Death on the Nile'. I can honestly say that I can't wait to return - Egypt is full of lovely surprises and from my experience one not to be missed...

Hot Air Ballooning in New Mexico!

05 October 2009

In Ocober 2000 we went to Albuquerque New Mexico to compete in the balloon fiesta – sponsored by Kodak and at the time the most photographed event in the world. We went with our friends who owned and flew their own hot air balloon. What a wonderful experience, flying over the plains of Albuquerque with 700 other balloons, some of them special shapes balloons, the stage coach of Wells Fargo, Ben and Jerry’s cow and a pumpkin to name but a few. We had time to fly and compete – in such competitions as dropping a marker from the balloon basket and the nearest marker to the target on the ground won. Also to fly from the launch field to a certain point. On the days we could not fly due to bad weather or in the daytime – best times for hot air ballooning are in early morning or in the early evening so we had free time in the day. We visited nearby Santa Fe, and travelled by cable car to the Sandia Peak – an awesome view over Albuquerque from the Peak at sunset…………. After the 8 days we spent in Albuquerque, we packed the hot air balloon and basket away for shipping back the UK, as we had the rest of our holiday to look forward to. We drove west through the rest of New Mexico to Flagstaff Arizona where we spent two nights in log cabins in the forest and were lulled to sleep at night by the sounds of the local wildlife, Elks and Deer! On our second day there, Andrew, my husband and I along with our 2 ballooning friends, Stephen and Ben and a close friend Pete Cravenfrom Hebden Bridge who had emigrated to Flagstaff a few years prior, set off at 5am to drive to the South rim of the Grand Canyon 70 miles away. We took a picnic but had Macdonalds for breakfast sitting on the rim – the view was breathtaking! We then set off on our walk to the foot of the Grand Canyon – a 15 mile round trip hike down to the Colorado River – the distance from the rim to the foot of the Canyon is 1 mile. So off we set in the lovely morning sunshine down the switch backs – the man made path made of steps edged in wood, hard work on the knees! We passed the sign that said ‘Do not attempt to walk into and out of the Canyon in a Day, people have died attempting this’! Still we carried on. Got the bottom, ate our picnic and then set off back to the top. After nearly treading on a rattle snake we paddled in the freezing cold water of the Colorado River. We climbed back up the paths, we were overtaken by lots of mules with sensible passengers in the saddle and eventually got back to the top at 8pm – in the dark. What a thoroughly hard day but also very enjoyable, however I am not tempted to try this again, maybe next time, if there is a next time, we will book a room at the hostel in the Canyon bottom! After a good night’s sleep, we drove west again through Death Valley onto Las Vegas – what a contrast from the previous part of the holiday! We had an action packed 24 hours, where we stayed at the New York New York Hotel, we visited Mandalay Bay Hotel, Luxor Hotel and onto Caesar’s Palace where had a superb evening at the magic dinner show with a difference. Walking was quite tricky on this day due to the walk the day before, I had to walk down stairs backwards to stop the pain in my calves!!

My customer stories

Sent by S Garbutt

Thank you so much for the excellent service we received when booking our holiday, to Corfu on October 2020, through you. We decided that, especially with all the current travel disruption, a Travel Counsellor's professional's approach was needed, and we certainly weren't disappointed. From the outset we appreciated your advice on both destination and hotel and again we were thrilled with our choices; so much so we stayed an extra week. Your attention to detail from beginning to end was meticulous and reassuring; we certainly felt in safe hands. We wouldn't hesitate to book through you again and are very happy to recommend your service to others.

Sent by Marc Turner

Just returned from a fab holiday in Paphos, booked through Travel Counsellors and the brilliant Helen Walker. This is the second COVID affected holiday we have had this year and in both instances Helen has gone way beyond the expectations of a normal travel agent including calling us in NZ in the middle of her night to make sure we had our repatriation flights all booked through correctly. If any of my FB contacts are looking to book a holiday in these troubled times I would highly recommend the service Helen provides.

Sent by Roger Horwood

Message from my clients who were in Madeira when lockdown was announced 19/3/20: Field Marshall Lord Montgomery couldn’t have planned our relaxing but fourteen hour journey home better.Well done to Helen of Travel Counsellors! It was split into three stages and everything worked out exactly on time . Firstly, we had a tumble dryer take off, just in time it turned out from Madeira. Then a very leisurely lunch in the lovely Lisboa Airport . We were told hundreds of people were outside trying to get in. We think they had travelled from the Algarve and other resorts in Portugal desperate for flights home . Second the stage to Heathrow arriving spot on at a very very quiet airport. Finally stage three nipping up the motorways home arriving at 9-15pm. A very long day, but it had to be done. Thank you Helen

Sent by Cath Kershaw

We'd just like to thank you for making our dream holiday come true. From the minute we left England everything was perfectly organised and the attention to detail was second to none. Although this was our first trip organised by you it certainly won't be our last. I would also like to congratulate Inside Japan for organising the trip with you. Their tour guides were exceptional and the hotels and organisation was first class. We would also like to thank them for treating us to lunch to celebrate our 30th anniversary with the tour guide in Kyoto. It was extremely thoughtful and we had an excellent lunch. Helen thanks again and we'll be in touch very soon.

Sent by Adele Farrell

Helen was in regular contact me, went through everything I had asked for and took me through the whole holiday before we booked even spoke with my parents to go through whole holiday with them too (as they are coming too) to check if they had any questions. Very confident and happy to have booked with Helen.

Sent by Sarah Vaughan

Helen always offers a professional service delivered quickly and efficiently. She always listens carefully to what holiday we're after and gives us options which always include 'the one!' Can't wait to see Parga and explore everything it has to offer!

Sent by Thomas Jennings

Helen is always very professional in what she does, no holiday is too much to ask and when you ask for a budget she sticks to it and makes the best holiday she can for you. It's travel agents like Helen that make it worth booking with them, you can also trust Helen completely in your holiday.

Sent by Fiona Ryland

I have already recommended Helen to many of my friends. She is just fantastic. Thanks, Helen.

Sent by Vicky Plews

We have used Helen on and off for a number of years, and although I am sure we are no way near her best customers, we have always had the best of service from her.

Sent by Shaun Mcloughlin

Always found Helen very helpful and efficient in planning our holidays.

Sent by David Brown

Excellent service as always.

Sent by Miriam Maclachlan

Very informative and nothing was too much trouble to change or alter. Very pleased with all aspects of our holiday.

Sent by Susan Altass

Helen is so helpful and makes sure you get the information you need to travel!

Sent by Helen Shiggins

Great personal service and tailor made holiday, can't wait to go!!!

Sent by Deborah Blackburn

Extremely helpful and efficient as usual!

Sent by Henry Brookes

Very pleasant, not pushy, knows what you want.

Sent by Anne Fay

I have previously booked long haul holidays before with Helen and she has been very helpful in every way she can and would recommend her.

Sent by Geoffrey Smithies

Helen is our go to person when looking for a holiday, she is really helpful and has arranged some memorable trips for us.

Sent by Grahame Fielden

A slick, efficient, hassle-free and friendly service. Not having to spend lots of time on a laptop looking for flights / hotels has been wonderful.

Sent by Mireille Chadwick

While Helen and Travel Counsellors are being extremely professional and efficient I feel I am treated and in fact am more a friend than a customer. Good feeling.

Sent by Pippa Horne

Thanks so much Helen, the trip was everything I hoped for and more. Your level of planning and little birthday touches were lovely and much appreciated. We all had a great time and hopefully you will be contacted by a few friends for future trips as they were very impressed.

Sent by Bob Hannam

This has been the second time Helen has helped us with a holiday. With the first, planning was first rate but the execution of the itinerary was flawless. This time Helen has again been friendly, fast and very helpful. We are confident that this new holiday plan will be similarly well implemented.

Sent by Fiona Ryland

I have already recommended Helen to friends on many occasions. She is a first class travel agent and is so kind and helpful.

Sent by Carol Broadbent

Excellent service, as always. Thank you Helen.

Sent by Denise Armstrong

Helen is exceptionally helpful and efficient!

Sent by Karen Hall

Once again excellent service from Helen at Travel Counsellors.

Sent by Maggie Wilson

Thank you so much for your help Helen. Will use you again and of course recommend you.

Sent by Ricky Chapman

Prompt come back on requests - very efficient!

Sent by Bernard McGrath

Excellent service provided.

Sent by Annamarie Armstrong

Great service Helen was always prompt with all correspondence and listens to requests. Would definitely recommend.

Sent by Vanessa Inglesant

Always cheerful and helpful, going out of her way to make our hols a great experience!

Sent by John Smith

Very pleased with Helen, we are booking another holiday with her!

Sent by Mike Wardman

The service is always first class every time I book with Helen Walker for my yearly trip to Thailand.

Sent by David Brown

Already recommended you to others in past and recently to friends for their New Zealand trip

Sent by Heather Readyhough

Fabulous experience , attentive, fast response, confident, flexible

Sent by Sheila Fiddling

Always very helpful, informative with any queries and professional. Would always arrange holidays with Helen.

Sent by Julia White

Helen, as always, has been efficient and helpful with our latest booking, and we are looking to our holiday with confidence that should we experience any difficulties, she will be there to help us.

Sent by Carole Pearson

I have already recommended Helen to my friends and family. She always offers an excellent service.

Sent by Linda Bell

As always Helen was extremely efficient & has booked our exact holiday requirements.

Sent by Martin West

Helen is supremely professional and always helpful. We have already recommended her to friends.

Sent by Adrian Paterson

Helen sorted travel insurance for me recently which is comprehensive and lasts worldwide for a year- what a bonus and thanks once again for her last minute assistance.

Sent by Peter McBride

Helen is friendly, very knowledgeable and gets you the holiday that you're after - she goes the extra mile by helping with travel insurance, visas, luggage tags etc.

Sent by Pam Clutton

Helen is so patient and always gets you what you want! Looking forward to a wonderful trip to South America. Can't wait!

Sent by Cath Kershaw

Helen was absolutely brilliant and very patient and we had never used her before. She helped us get everything we wanted out of our planned trip and we were completely satisfied with the planning and booking. Thanks very much Helen. You were and will continue to be excellent.

Sent by Christine Gebhard

Thank you had a great holiday. Although I was not the one who booked the holiday Helen was always very helpful when advice was needed.

Sent by Christine Gebhard

Thank you had a great holiday. Although I was not the one who booked the holiday Helen was always very helpful when advice was needed.

Sent by S Sahota

We always use Helen and have done for years. We know that when we book with her, every detail is taken care of and that most importantly we will be safe. I would highly recommend Helen becuase she is knowledgeable but also extremely proficient in her role. Thanks Helen for so many wonderful holidays to date!

Sent by Patricia Cowell

Just returned from an amazing holiday in India. Thank you for all your help in getting the Indian visa online. It was invaluable. Hopefully, the website can be improved because we certainly were not the only ones to encounter difficulties in obtaining one. Thank you also for being just a phone call away to answer my queries. Planning my next holiday already. Thanks Helen.

Sent by S Hutchinson

Helen Walker is a brilliant Travel Counsellor. She is always so patient and gracious and will always go the extra mile. Nothing is too much trouble for her You provide such a great service and I'm always grateful for your patience and graciousness. I'll continue to recommend you whenever I can. God bless you.

Sent by L Robinson

I was so lucky to be recommended Helen by a mutual acquaintance of ours. She has organised several holidays for me now, taking all the stress away that is usually experienced when trying to "bring everything together".

Sent by Hayley Clayton

Brilliant service - as always. Thank you Helen.

Sent by R Chapman

Helen is prompt, attentive and always ready to assist.

Sent by Fran Orford

Faultless as always. Removes any stress associated with travel!

Sent by Rose Tipton

Helen gives a first class service very efficient, personable and speedy. I would highly recommend using her services.

Sent by M Syme

Best travel agent we have ever dealt with. Nothing is too much trouble, it's personal

Sent by Julie Stein Hodgins

So easy to let a friendly person find my holiday!

Sent by D Butterworth

Excellent personal service. Helen went out of her way to ensure that all my requirements were met.

Sent by L Lord

Helen was extremely helpful and nothing was too much trouble. Very satisfied

Sent by A Lewis

Very pleasant, polite and helpful .

Sent by M Cross

The whole experience with Helen has been excellent. From the word go she has been understanding to my requirements, and nothing has been too much trouble. I will certainly use her in future and recommend her.

Sent by C Pearson

I have already recommended Helen to my friends and I will be contacting her again to book my 2017 holiday. She couldn't do enough to help and offered a very efficient and friendly service.

Sent by J White

Our Travel Counsellor, Helen Walker continues to give us super help and advice, arranges all the fine details, and we know she is there for support should we need it whilst we are away. Thanks again Helen.

Sent by Ian Syme

Just to say a big thanks for finding our holiday to Italy. Everything was great, it ticked all the boxed. Clever girl! Again! You always come up tops!

Sent by F Ruddy

The service we received was absolutely fantastic - everything worked like clockwork and Helen went out of her way to give us personal attention and help even when on holiday - she was a star! A very efficiently planned city break, perfectly suited to what we wanted and within our budget. Thank you so much for everything!

Sent by John Taylor

We have used Helen Walker for several holidays, very good to deal with and we recommend to family and friends

Sent by Peter Harvey

I agree with Helen's motto 'With us it is personal'. Every arrangement was not only fit for purpose but felt to have been done for both of us personally.We (my wife and I) enjoyed our holiday to Boston and New York and will highly recommend her services.Thanks for making it special.

Sent by O McGrath

We had such a great time, thanks! The hotel was in a perfect location, the staff were really lovely and helpful and Hersonissos itself had a great atmosphere, not to mention beautiful scenery. We'd definitely recommend it to other people! Thank you so much for organizing the holiday for us!!

Sent by Sarah Murfin

We recently booked our family holiday with Helen and would highly recommend her. Helen found us the perfect holiday including flights, private transfer and accomadation. It was one of the best holiday's we have had. Nothing was too much trouble for Helen and she really ensured our requirements were fulfilled. Thank you again Sarah

Sent by E Rayner

Excellent service delivered professionally and more importantly in a caring and understanding manner.

Sent by H Lenton

Helen was most helpful couldn't have done more

Sent by P McBride

Helen, and her colleagues are always on the ball and give the info that I've asked for. I would strongly (and have) recommend them especially Helen Walker

Sent by P Harvey

At each stage we got the feeling that we were important and the service was excellent. We are looking forward to trouble free arrangements with local transfers arranged.

Sent by Lynn Robinson

My experience with Helen Walker with regards to arranging my holiday was, as before very satisfying. I would have no hesitation in recommending her to my family and friends as she makes it so easy and sorts all the arrangements out for you. She always listens and takes on board everything you ask for. Helen takes all the stress out of bringing a holiday together - I always feel I can just sit back and look forward to the holiday without the worry. She is a credit to your company

Sent by Mel Blackhurst

Helen-we have used your services for several years and always been delighted by the attention to detail and superb service provided.We have just returned from a 3 week multi centre in America made possible by you.The flights arranged were well planned and you even confirmed seat reservations online while we were away!!We were impressed by all the different accommodation booked-it all suited our family,was centrally located and as always spacious and comfortable.The paperwork you provided ensured that check in was easy and the hotels/apartments were always expecting us!! Whenever we had a query you were able to sort it out quickly and effectively! Helen -using you saves hours of time as all the hassle of comparing accommodation and prices etc is put in your capable hands!!So we recommend you to anyone wanting a hassle free holiday with excellent,personal service. A thousand thanks again.

Sent by Vanessa Inglesant

From the outset Helen's service to make our holiday 'right' for us was great! Nothing was ever too much trouble. She even got us into the VIP lounge before our flight which set a relaxed mood for our honeymoon. Thank you so much Helen

Sent by G Tyler

Already recommended to some friends. Helen was very patient and helpful when putting our package together.

Sent by S Allen

Helen Walker, well what can I say, She knows what we expect from a holiday and has never let us down, Neither by the cost or the value. Nothing and I truly mean nothing is too much trouble for her. Highly recommend her to family, friends and to any stranger that is talking to me about holidays!!!

Sent by V Mansouri

We know we can always rely on Helen to find the right holiday for us and do all the hard work! Thanks yet again.

Sent by C Passemard

I have already recommended you. Helen, you are a great inspiration and we trust your recommendations. They have always turned out to be perfect for us. We are looking forward to our next adventure!

Sent by Rob & Jo Lavery

Once again we were "blown away" by the level of service and detail to attention by Travel Counsellors (Helen in particular). Everything went smoothly and according to plan. Nothing was too much trouble, in fact we got more that we asked for - a rarity in these modern times. I look forward to our next encounter, 100% certain that we will be looked after by "THE BEST".

Sent by L Wood

Helen has made the booking experience feel like it's part of the holiday, easy and stress free!

Sent by H Harrison

Fantastically patient, thank you.

Sent by G Fitchett

I would certainly recommend Helen to anybody when booking holidays or flights. Helen has arranged my flights for several years now and I can always travel with peace of mind knowing all is correct and protected. Helen is a professional with a very pleasant, caring personality backed up with a vast knowledge of travel.

Sent by D Armstrong

Helen has been very helpful and efficient in finding me the best accommodation in the perfect location at the right price

Sent by J Goward

Always a very friendly and helpful person in all aspects, very knowledgeable, has been possibly about 10 years of using Helen, maybe not as often as would like to, but she is always there for me. A great pleasure to have known, and wish her all the very best.

Sent by S Hutchinson

Helen has always been very conscientious and extremely helpful. Nothing is too much trouble for her and she has endless patience. I have recommended her to many of my friends and they haven't been disappointed.

Sent by Linda Whitehead

Nothing is too much trouble and care is taken to check that the arrangements are precisely what we need/want - never any hint that anything is any trouble which makes it a relaxing experience.

Sent by Ian Syme

We sing Helen's praises to all our friends. She has always found just what was needed and has always 'ticked the right boxes' for us. What more can we say!!

Sent by Rachel Needham

I can't praise Helen (and Heather) enough for their fantastic customer service. Their knowledge was invaluable and they really did make what was potentially quite a stressful booking process really easy. Helen really went above and beyond what we expected and I wouldn't hesitate to recommend her to my family, friends and colleagues.

Sent by Clive Morgans

Helen always responds immediately with helpful information and nothing is too much trouble for her

Sent by A Paterson

Helen has always managed to organise exactly what I ask and is very efficient and swift in getting tickets and documents to me. She takes a whole lot of the stress of organising flights and accommodation and insurance from me and I can travel with confidence that taxis and check in times are in place which makes the whole travelling experience very easy

Sent by Geoffrey Town

We would definitely recommend Helen to friends family and colleagues. She has arranged two trips for us, one to Europe and one long haul to Taiwan. She was prompt and very efficient and had the trips sorted within a matter of days. Service with a smile...... will definitely be in touch again.

Sent by Lyn Hartley

Saved me a lot of time, will certainly book my next holiday with Helen

Sent by David Fozard

We have now booked several holidays with Helen, and have recommended her on several occasions to friends and family. Nothing is too much trouble for her, her attention to detail is amazing. We'd now never book a holiday without running it by our Helen!

Sent by C Morgans

Always helpful and ahead of the game. Nothing is too much trouble

Sent by P Dempsey

Helen acted promptly by contacting us when she said in spite of being extremely unwell. We were given a variety of options and we have been kept informed of what was happening and what would be required. When we looked at doing a holiday for ourselves it always came well over our budget whereas Helen managed to almost stick to it. Impressive.

Sent by John Hill

Helen was extremely patient and efficient in handling our customer group. There are 8 of us and she had to work out an itinerary to please all of us. This she did this without demur and it seems there is an equally able and willing contact in India who effected our complicated programme. We look forward to our travels with all confidence.

Sent by Hayley Clayton

Absolutely brilliant service from start to finish!! Thank you so much Helen, I think this has been the best holiday I have ever had. Hayley X

Sent by G Young

For a complicated multi destination trip the service we received was excellent.

Sent by A Clark

Helen is wonderful - interested, cheerful and super-efficient - always!

Sent by C Bone

I would thoroughly recommend organising a trip with Helen. She's very approachable, honest, organised and efficient. She always contacts you as promised, follows through on things and gives you peace of mind that she knows what she's doing. Thank you Helen, I really appreciate your help in organising my latest trips to Australia and Turkey.

Sent by Robin Sutcliffe

Helen has been the essence of patience and understanding with a disparate group of six aging Architects and their cohorts, organising a reunion in India. It should be the subject of a book, if not a film! She made the process almost enjoyable despite the hurdles and tribulations along the way. However, the proof will be in the eating!

Sent by M Beaumont

Helen is always there for you and happily answers any queries one has be they great or small. We also had a wonderful holiday in America which she organised for us

Sent by E Cole

Brilliant customer service level, and do recommend whenever I can

Sent by L Crossley

Helen has been amazing help with both New York and Australia trips for my family and I. I would recommend her to anybody! 5 Star!

Sent by Susan Hutchinson

Helen, thank you so much for sorting out my flights and hotel and for booking my seats. As usual you did a sterling job and I will continue to recommend you to my friends and colleagues. The timings on my flights are perfect and I certainly couldn't have managed that by myself. Bless you.

Sent by Pamela Clutton

Have already recommended Helen to friends and relatives and those who have used her service have thanked us as they have been so pleased - win win!!

Sent by Vikki Houlston

My husband and I have been booking holidays with Helen for a few years now and have just returned from another lovely trip, again arranged by Helen. The hotels were excellent and all transfers and arrangements were flawless. It is reassuring to know that Helen is always available to answer queries and nothing is too much trouble. Thank you, Helen.

Sent by Lynne Robinson

We have just returned from a holiday touring the USA which Helen helped me arrange. Helen was introduced to me by a friend and she came highly recommended. Now I know why! She listened to everything I wanted to get out of my holiday and went that extra mile to ensure every little detail was taken care of. Helen would put my instructions into effect immediately and it felt so good to have someone take that burden and pressure away from me. Helen and I formed a good friendship and she made me feel really special – she hand delivered the tickets and reassured me that if I need her at all whilst I was away, she was only a phone call away. Helen is a true professional and I could write all day about her, praising her, but in a nutshell, if you want someone who can take all the stress away from you in organising a holiday and know at the end of it that it will be perfect, then Helen is the one who can do that. Thank you so so much Helen.

Sent by Nicola Hassan

Having booked a previous holiday through Helen Walker she was very efficient in booking another holiday for my family of four. In fact from contacting her on I think a Monday we had booked the holiday within 24 hours! Very pleased with everything - thank you!

Sent by Judith Morgans

My colleague recommended Helen to us after she and her husband had been on a great bespoke holiday to Canada, planned for them by Helen. We haven't looked back since! Last year we went to Turkey and the hotel Helen chose was perfect for us - so much so we are going back this year. We have just returned from China and Helen made it so easy. The hotels were excellent, Helen advised us on the best airline for us and sorted all the paperwork including advice on the visas. We can't say enough about the excellent service and friendly approach we have had from Helen. Thank you so much, Judith & Clive

Sent by Diane Ratcliffe

Helen provides a friendly, professional and efficient service. Response to queries is very prompt and Helen will often offer advice form her own or researched experience to enable you to make the right choices. I have first hand experience of her managing to put together packages which appeared to be "unattainable" but she will persevere and do her best to get the right product at the right price for you. Helen also goes the extra mile with customer service from a very personal booking experience, to excellent documentation and little travel extras, to wishing you a good holiday before you depart and contact with you on your return. We have booked many holidays with Helen because she provides a first class service and you can be assured of having a hassle free travel experience.

Sent by Karen Hall

Helen Walker from Travel Counsellors has just booked a holiday to Vietnam and Cambodia for myself and husband for spring 2015. Helen listened to our requirements and put together a tailor-made holiday of our dreams. Every last detail has been accounted for and we are delighted. All that remains now is to look forward to our dream holiday knowing there is nothing to worry about. I would certainly recommend Helen to anyone.

Sent by sue Altass

Helen has booked all of my long haul trips and everything has always gone according to plan which is essential when travelling as a single parent with two young children. She always has great ideas of what to see and do in the towns and cities we have visited. All the people I have recommended have always found Helen to be helpful and full of knowledge.

Sent by C Bone

Helen is great to deal with - very efficient, organised and great at keeping you updated with the progress of your enquiry/booking.

Sent by Ginny Mansouri

Helen helps me relax as soon as I ask her to look for a holiday for me! She makes suggestions that make life easier when we are choosing where to go; helps find super holidays (even when given what I feel may be an impossible brief) and is cheerful and helpful from start to finish. Helen usually manages to find holidays within a day and all are at very competitive prices. I would thoroughly recommend using Helen's truly brilliant professional service.

Sent by Debbi Bromfield

I just wanted to say thank you for arranging everything, it all went like clockwork from start to finish and we have now ticked some things off in our book of life, like playing with tigers, elephant trekking, white water rafting and quad biking! Thank you!

Sent by Darren Shaw

A truly amazing, personal and professional service. I will look forward to booking with Helen again. On a personal basis, many thanks Helen from both of us.

Sent by Lynn Robinson

This is the first time I have used a travel consultant and I have been extremely happy with the service I have experienced. Nothing is ever too much trouble for Helen and I feel she has "gone that extra mile" to help me organise my holiday. I would certainly recommend her to my friends as she was recommended to me.

Sent by Lynn Norwood

Another great holiday without a hitch - Dubai this time. Helen went out of her way to arrange flights and hotels around our dates and got the hotel upgraded. She also went the extra mile by booking a couple of trips using inside information from her network of contacts abroad. It was definitely best to take a private transfer too which she sorted for us and the Champagne Bruch was awesome! Lots of little unexpected personal touches really made it perfect. Thanks Helen!

Sent by Katherine Thomas

Helen was recommended to me by a friend about 3 years ago. We have used her for every holiday since then. Whether we are looking for a package holiday, flights only, or want to put together a bespoke trip, she always seems to have the best suggestions and best prices. If she is not immediately available when I call, I never have to wait long for a call back. I would definitely recommend using Helen for all your travel needs!

Sent by Adrian Paterson

Helen listened diligently and responded immediately after giving her my holiday wish list. She provided a number of sensible options which gave me choice and some flexibility which was great. Helen even organised, after pricing, a hire car and she has been invaluable in leading me through the booking process and itinerary organising.

Sent by Michael & Josephine Armitage

We recommend Helen without hesitation. She responds to what we ask for very fully. She provides a very comprehensive service - things that travel agents often do not do or charge a lot for. Above all it is a personal service, and one we have confidence in.

Sent by David harries

I have been using Helen to find holidays for me for many years now. As time has passed it has not just been holidays but flights, or transfers or accommodation as the need developed. Helen is always my first port of call. I know i can rely on her for a speedy reply with a competitive price and honest feedback on my plans. It is also so lovely to just pick up the phone to chat over a proposal and alternatives. Helen seems like a friend now. My most recent trip was in Feb 2014, to Dubai. Entirely sorted by Helen, the flights were great and hotel excellent. We had a blip with an upcoming transfer, one text message and it was sorted. I travel a lot and Helen will always be my first call to see how she can help.

Sent by Geoff Smithies

Every detail is covered both before booking and after. First class service by Helen.

Sent by Margaret Beaumont

Helen is always helpful and does everything she can to ensure you choose the right holiday she ensures you are aware of anything, such as visas etc. that you need to know and is always there for you throughout the holiday.

Sent by David Butterworth

Excellent personnel service. Nothing is too much trouble for Helen.

Sent by Sue Altass

Helen is always clear and very helpful and speedy at forwarding any information. A great service.

Sent by Robert Lavery

Helen arranged our recent winter holiday to Krakow and Berlin. She literally did everything. We did a little research in what we 'fancied' doing and Helen filled in all the detail and arranged everything from main flights and hotels to excursions and local knowledge. We were kept in the loop from start to finish and all our wishes were met. I cannot praise the service and value enough. It is testament to Travel Counsellors that we will use their knowledge and expertise again. We look forward to our next holiday.

Sent by Lynn Norwood

Once again Helen pulled out all the stops to get us a holiday that suited all we wanted at a good price! She understood our needs and was very helpful with suggestions and always cheerful, even when we changed our minds a couple of times.

Sent by Sheila Fiddling

A big thank you to Helen for her excellent service, she is a true professional. It made booking our holiday a pleasure. Every attention to detail was perfect, she guided me through various options to consider and went the extra mile giving me all the information I needed and a quick response to any questions. The tickets were delivered by hand, what service. Will certainly recommend to friends and family.

Sent by Colin Jackson

Helen organised a trip to Singapore and Phuket for 8 of us. We all went out together and then returned at different times and dates. The organisation for all 8 included extra leg room for taller ones in the group, seat coordination so we all sat together, pick up to and from the airports and hotels. The hotel rooms so we had incredible views in Singapore. Helen organised it all and it all occurred immaculately and effortlessly. The documentation for it all was faultless. I cannot recommend her enough.

Sent by Susan Lord

We have used Helen before for our holidays, she always finds us what we want and would happily recommend her to anyone. Thanks Helen

Sent by John Crossley

Excellent, prompt and attentive service.

Sent by Steven Berry

The service that Helen has provided has been outstanding. I heard about her from a friend and I wasn't disappointed. Helen listened to all of the requirements and noted that I had 'half booked' some hotels for my holiday already. Helen was able to better the prices at the hotels I had already booked and she made suggestions to enhance the holiday within my budget. Helen has brought all of my plans into one booking for one price that was less than I thought I would be able to achieve. I have already recommended her to friends and colleagues!

Sent by Peter McBride

It has always been my pleasure to do business with Travel Counsellors, but more so with yourself now and in the future.

Sent by Adrian Paterson

Helen, thank you again for putting together successful travel arrangements, this time to Japan. Flying Emirates was such a luxury and the food was quite the best we have experienced. Japan was unbelievably different, interesting and relaxing (except for the 5.5 magnitude earthquakes you threw in for good measure!). We shall return to you in the spring to assist with our planning of our next adventure. Very many thanks from Pauline and myself.

Sent by Carly Collins

Thank you so much for all you did for us! We had an amazing time! Everything was perfect - all the trips, sites we visited and the hotel was beautiful and in a perfect location :-) we loved every second Helen and you made it all stress free because with our tickets we hardly had to queue :-) thanks again.

Sent by Denise McLoughlin

Helen is always very helpful and willing to go that extra mile to book a holiday to remember.

Sent by Melanie Taylor

I thoroughly appreciated the help I received with my holiday plans. I hadn't travelled independently before and Helen gave me reassurance every step of the way. Any issues I had, possible solutions were given swiftly and explanations were given whenever I asked for them, however big or small they were. Thank you

Sent by Rose Tipton

I have never used your services before but I wouldn't hesitate to recommend Helen. Nothing was too much trouble and she even suggested a particular type of luggage and sent me a link to me that is going the extra mile and it is greatly appreciated.

Sent by Anne Broadhurst

Helen planned the most perfect holiday for us. Everything went smoothly over the two weeks we were in California. Helen's timely suggestions and understanding of our specific needs allowed us to have a very personal and unique holiday. Nothing was too much trouble from flights to best surf beaches Helen organised it all. I cannot recommend Travel Counsellors enough, thank you.

Sent by Mike Wardman

I have always found Helen Walker to be very helpful and efficient as well as being very pleasant with her communication.

Sent by Tony Burnett

I find Helen totally professional, friendly, and patient! Helen has all this together with a splendid personality. For these reasons I have continued my bookings over many years. I am confident in the knowledge that my travel arrangements are in safe hands. Best wishes to Helen and Travel Counsellors.

Sent by J Maleedy

We have just returned from a fabulous holiday in Portugal which we booked through Helen. The service and attention we received all along the way was superb. All aspects of our holiday were perfect and I have no hesitation at all in recommending her services. My sister and daughter have subsequently both booked holidays through her and we will definitely being contacting Helen for our next holiday. Thank you Helen!

Sent by Gavin Forrester

My wife and I contacted Helen to book our honeymoon and the service she provided was first class. Everything was taken care of which allowed us to concentrate our energy on organising the wedding. The whole process was stress free. The honeymoon was everything we hoped for and more. There were no problems, and no hassle. The co-ordination of flights, accommodation and transfers was brilliant. I was so pleased we booked through Helen and would definitely do it again for any future holidays.

Sent by Martin Gunson

When looking for a special holiday to mark our 25th wedding anniversary, we didn't really have any idea of where to go or what to do. Helen was able to provide background and in depth knowledge of locations and suggested a two centre break to Florida and Barbados, something we had never considered. As it turned out Helen's suggestion was perfect. She was just brilliant and nothing was too much trouble! Thanks Helen for making our holiday Perfect paradise - from start to finish I would not hesitate to recommend Helen to anyone.

Sent by Jayne Hall

Helen was very helpful and understanding of what I required and knew the right questions to ask to ensure I got the correct holiday. I can't thank her enough.

Sent by Margaret Syme

We have never been disappointed by our Travel Counsellor's advice so therefore I would recommend her to everybody!

Sent by Sarah Keates

Thank you Helen - Reuben and I enjoyed our trip to Palma, loved the old town, the palm trees and the weather! We also made a couple of trips out of the city. When we checked into the hotel we were given a room looking over the cordoned off swimming pool. We asked for a change and on our return later in the day were given a room with a balcony - so much nicer! I don't know why the pool was closed but can't say it affected our trip. Thank you again - I appreciated the luxury of not having to make my own arrangements on this occasion.

Sent by Mandy Twyman

I can't praise Helen highly enough. We went through Helen to arrange our holiday as my sister-in-law, who is disabled, had problems last year with travelling. Helen took this on board and sorted all the complications out whilst we worried about what shorts and costumes to pack. Travelling couldn't have been smoother and the holiday was just perfect. Thank you so much Helen.

Sent by Molly Walker

Excellent service yet again!

Sent by Alison Clark

So far Helen has been super efficient and a pleasure to deal with and we would not hesitate to recommend her

Sent by Carol and David Broadbent

From start to finish our travel experience with Helen was seamless. We needed all the stress of arranging our fabulous Austrialian experience to be taken care of, and Helen certainly did this. We will certainly be back when we want to book our next holiday and would recommend Helen without hesitation.

Sent by Ann Anthon

We recently returned from a trip to Australia, Tasmania and New Zealand. All travel arrangements and bookings Helen made on our behalf were faultless - flights, hotels, cruise, transfers. Helen did excellent work on finding us best possible prices, gave advice and always kept in touch. Helen provided a highly recommended personal service for a great holiday.

Sent by Margaret Beaumont

Helen provided us with excellent service from the first moment that we approached her for information about our proposed holiday. We had a wonderful holiday with no hitches. The organisation went perfectly and we knew that Helen was always there for us if we needed help. Helen made these four holiday makers very happy.

Sent by Geoff Fitchett

I have used the services of Helen for many years now for my flights around the world. She was recommended to me by my daughter and I have not hesitated in recommending her to friends and colleagues. She is a very pleasant, experienced and professional Travel Counsellor and I have never had a problem with my itinerary which gives me total confidence when I begin my journey.

Sent by Craig Powell

I have used Travel Counsellors for many holidays over the years and Helen's service is always very efficient and professional. Last time was this Easter when my family decided to go on a skiing holiday at short notice. Helen provided a number of alternatives within a day for a large group of us and we booked and had received all documentation within three days. I would have no hesitation in using Travel Counsellors again and hope to do so in the very near future.

Sent by Graham & Julie Earnshaw

Helen has helped us organise flights on several occasions, twice for large groups travelling to Nepal. She has always found us the best flight times and connections at the right price. It's very easy to work with Helen because she is so friendly, efficient and really knows her stuff.

Sent by Ginny Mansouri

I regularly recommend Helen to friends and family. She never ceases to amaze me with how she knows just what will suit us and we really value the stress free, high quality service she provides. I won't go out of West Yorkshire without Helen's help!

Sent by Pamela Clutton

I have recommended Helen to a number of friends and those who have used the service have all had really excellent experiences. I am grateful to the friend who recommended Helen to me - all of the enjoyment of travelling - none of the hassle!

Sent by Robert Good

Prompt and friendly service. Listened to what we wanted and provided options which met our requirements.

Sent by Susan D'Cruze

Whether I am looking just to get away or I need a truly bespoke trip for a special occasion, Helen at Travel Counsellors always surpasses my needs. With Helen in your travel "corner" all you need to do is: 1. decide to go and 2. go. Everything in between is simply taken care of. I cannot recommend Helen's services highly enough.

Sent by James Philips

Fantastic service and would definitely recommend to others.

Sent by Marian Arundel

You are always helpful and thorough, thank you so much. I hope you have a happy Christmas.

Sent by Rachael Brookes

This is the second time that Helen has arranged a family holiday for us and once again, everything for our trip to New York was tailored perfectly to our needs! The central location of our hotel in Times Square was very exciting for our teenage boys and the smooth flight arrangements took the stress out of the long journey. Helen's friendly and personal service included a welcome home letter on our return which was most appreciated. We would definitely recommend Helen to our friends and family and will happy to use her service again - many many thanks!

Sent by Christine & Peter Beal

Helen has the knack of making you feel in very safe hands when exploring holiday options with her, and throughout the booking, travel and follow-up process. It's clear that she has a genuine passion for ensuring her clients have the best experience possible. Cool, calm and collected ... friendly, effective and super-efficient ... nothing is ever too much trouble, and she's always happy to go the extra mile. We have no hesitation in recommending Helen's excellent service to anyone who wants a hassle-free, heavenly holiday!

Sent by Jane Moore

Helen was brilliant from beginning to end in helping organize our holiday to Canada. She was efficient, friendly and knowledgeable. It was like going on an organised trip but one that had been organised just for us! I can't recommend her highly enough and will certainly go to her again for our next trip.

Sent by Molly Worthington

We decided to use Helen at Travel Councellors to help organise our gap year trip to Australia as she had been recommended by friends and family. Although our travel plans were really quite ambitious, Helen advised us and booked all our flights, arranged the appropriate insurance and ensured that we were happy at each stage. We are currently enjoying Melbourne before setting off to explore the rest of Australia and feel secure in the knowledge that Helen is only a phone call away should we need her expertise in any way.

Sent by Georgette Brookes

Helen was such a great help in sorting our holiday! Plans kept changing and Helen simply adapted to what we were asking for in such a speedy time. She found exactly what we were looking for and we had such a lovely time. Can't fault anything from her friendly attitude to the holiday itself. I'd absolutely recommend her. Thanks Helen!

Sent by Sarah Sloan

Thank you Helen for a brilliant service. The hotel and flights were great and you ensured it was completely hassle free for me, helping to keep it a suprise for my husbands birthday. Thanks also for your help in sorting out the return transfers. It was great to have someone to contact whilst we were abroad. Overall, a brilliant service and I will be recommending you to friends & family Thanks again Sarah & Pat

Sent by James Balkwill

Helen has arranged several holidays for us over the years, and we have always had excellent service. Our holidays are not generally straightforward as we like to see some of the country, so this often involves internal flights, transfers, guides and multiple locations. Helen always delivers, and provides options if needed. We are very happy with the service from Helen and Travel Counsellors, and would not hesitate to recommend them.

Sent by Steve Scully

We were very pleased with the itinerary Helen put together for us.The travel arrangements and hotels were excellent and we would certainly recommend her services to anyone looking for a well put together travel package. Steve and Margaret Scully

Sent by RON HOLT

AS USUAL THE ARRANGEMENTS WERE FLAWLESS IT IS REASSURING TO KNOW THAT HELEN'S EFFORTS AND THE BACKING OF THE TC INSURANCE LEAVE US WITH NOTHING TO WORRY ABOUT

Sent by Ricky Chapman

Helen did a great job - being 6000 miles away we leave a lot to her trust and communications. Would get future advice from her.

Sent by Mandy Twyman

I have to give Helen 100% for her excellent assistance in both finding our perfect holiday and helping out with issues regarding passport problems. I can't thank Helen enough for her kindness, thoughtfulness and expertise. A wealth of information and if she doesn't know will do everything in her power to find out for you. Thank you Helen

Sent by Janet Gregory

I came across Helen quite by accident when I saw an ad for a Bon Jovi concert. I called the number and that's when I found Helen. I didn't realise it at the time, but I had found a new friend. I booked the concert and we had the best time, seats were perfect and the overnight accommodation was just right. Ever since then I have called on Helen to book my holiday, no problem is too much for her, she gets it all sorted out, then all we have to do is check in at the airport and the holiday starts then!! A holiday is big expense and we all look forward all year to that 2 weeks in the sun, and by trusting Helen to do all the hard work sorting it all out, I can be sure that it will all be ok, she's my "Holiday Fairy Godmother"!! Thanks Helen for all your hard work.

Sent by Fiona Ryland

Helen has recently arranged our holiday to the Azores and then a river cruise in Portugal. She has been fantastic! She sorted out all our bookings including some special help in the airports and found us wonderful hotels in just the right area of the cities we visited. All the travel arrangements including pick ups, taxis, car hire and picking up train tickets from the hotel went just like clockwork. Helen phoned me to sort out all the arrangements and I was free to contact her with any problems. She is such a lovely person to deal with and she has huge expertise. I would highly - very highly- recommend her services to anyone booking a holiday, however complex. She has booked our holidays previously and I hope will be doing so again.

Sent by Karen Hall

Helen has booked several holidays for us and we have also always been delighted with the service. She has always gone out of her way to book exactly what we required and even when we have changed our minds about holidays we have been treated with fantastic good humour and charm. We also recently had to cancel a special birthday holiday to New York because of my husband's ill health and Helen guided us through it wonderfully. I would thoroughly recommend Helen's personal touch.

Sent by Mary Mellor

Helen made all our travel arrangements for our recent trip to Australia including booking seats on the flights, hotels, car hire and planning our journey along the Great Ocean Road. She did an amazing job and we will definitely use her again for our future holidays abroad.

Sent by Colin Jackson

We travelled to New Zealand, with stop off's in Singapore and Hong Kong. Helen organised everything for us. Not just the flights, but pickup from airports to hotel and back, ferries, camper vans and hotels. Everything went effortlessly for us and it made the 5 weeks a superb experience. It was all that I could have wished for. In particular the choice of hotels was exactly tailored for our needs, comfort, facilities and their location relative to the tourist areas and restaurants etc. I could not have planned it better.

Sent by Geoffrey Town

This is not the first time we have used Helen's services, and each time she has given us first class service, spending time looking for the best deal and ensuring that everything goes smoothly with our holiday. Our recent holiday was first class, the travel arrangements were spot on and the accommodation just as we expected. We are hoping to travel to visit our son in Taiwan next year and also revisit Lanzarote, so will be sure to contact Helen again soon.

Sent by David Brown

Helen organised our special trip to Mauritius for our 25th wedding anniversary. The hotel she chose for us was perfect in every way. She organised everything from valet parking at the airport, insurance, the whole package, making it a completely stress free experience. She even colluded with my sister in law to arrange for anniversary presents to be in our room when we arrived, along with champagne and a cake in the restaurant on our special day. We have used Helen on numerous holidays and nothing is ever too much trouble. Thank you very much Helen you’re a star!!

Sent by Anneka O'Brien

Helen was fab from start to finish! She organised everything for our honeymoon including transfers and tours! All the hotel locations were fantastic and very central. We initially got some quotes from a leading tour operator and but Helen got us a deal that was cheaper, two nights longer and in better location! In fact, before we even went on our honeymoon we asked Helen to look into our next holiday! It was excellent and Helen is such a lovely person who answered any time of day and any silly question I might have had. Thank you Helen for the honeymoon of a lifetime!

Sent by Auriol & Richard McDougall

We can't recommend Helen highly enough for all the effort she put into organising our recent trip to Australia for a family wedding. We were impressed with the flights, stopover hotels and the personal touches. All the arrangements went without a hitch and Helen will be our first port of call for any future holidays. We will have no hesitation in recommending Helen to anyone.

Sent by Adrian & Vikki Houlston

Travel Counsellors came recommended and we can only say how great the service Helen provided was, from beginning to end. Her choice of hotels and understanding of our 'wish list' made for a fantastic holiday with no problems whatsoever. The best feedback I can give is that we have been recommending friends and family to get in touch with Helen if they are looking to book a holiday.

Sent by Geoffrey Fitchett

Some years ago Helen was recommended to me by my daughter and it was some of the best advice I have received. Helen has a pleasing, professional approach with the personal touch. All my arrangements have always gone without a hitch and I have no hesitation in recommending her. Finally I would like to thank her for the help she gave me during the chaos at Heathrow Airport before Christmas.

Sent by Chris Bales

Helen has found me perfect holidays for the last 4 years. Every place we have stayed, which Helen has helped us find, has been fantastic. She helped me book a surprise trip to Rome, on which I proposed to my now wife and then a year later my honeymoon. Again a lovely destination with lots of lovely memories and would visit again. Definitely contact Helen to book your holiday!

Sent by Jane Harries

May 2010 Just to add to the glowing list, really! I wanted a short 'sun' holiday, but did not really know what I wanted...together with Helen's vast knowledge and experience I was sorted within the week. Lots of help with web links and advice... and masses of patience when I kept changing my mind! Obviously she is excellent at her job and enjoys it - keep it up Helen! Thanks again, Jane

Sent by J Morjaria

We have been using Helen as our Travel Counsellor from the day she booked our honeymoon 5 years ago. Her personal service and understanding of our needs is next to none and Helen always exceeds our expectations on every holiday we book with her. The holidays that she tailor makes for us are always perfect and hassle free, due to her meticulous attention to detail, and we can't thank her enough!

Sent by ANNE FAY

I HAVE BEEN BOOKING MY HOLIDAYS WITH HELEN FOR THE LAST 5 YEARS. I FIND HER VERY HELPFUL AND DEDICATED TO FINDING YOU THE BEST POSSIBLE HOLIDAY. I WOULD HIGHLY RECOMMEND HELEN FOR ALL TRAVEL NEEDS.

Sent by Paul and Carol Passemard

A very big thank you for all the effort you put in to making our holiday in Hong Kong & Australia so wonderfully memorable. Everything ran very smoothly. We were particularly impressed with your choice of hotels. The way you produced an itinerary from just a short conversation with us & gently cajoled us into committing ourselves to even going! was expertly handled & we are so grateful.

Sent by Sarah Vaughan

Helen has been my travel agent for many years now and her service has been invaluable to me. She is professional, helpful and friendly, and her attention to detail is second to none. Helen is now booking holidays for my children, and I feel they are very safe in her expert hands. It's good to know they are being well looked after because she has so much experience in the travel industry.

Sent by D Ratcliffe

Helen has booked many wonderful holidays for us over the years. We have always had a very professional service and been very well looked after. The "personal touch" is appreciated and makes a difference. We look forward to booking many more fabulous experiences with Helen and Travel Counsellors.

Sent by Anne Kirker

We have always received excellent service from Helen, and have every confidence in her arrangements for our flights and accommodation. Recently she followed up a minor complaint we had about misrepresentation on a supplier's website, which resulted in a partial refund which was a welcome surprise.

Sent by Elaine Griffin

Helen is the best travel consultant I have ever met and believe me I have known lots over the years. She is dedicated and ensures she gets the best deals for her customers, very thoughtful and a pleasure to do business with.

Sent by Susan D'Cruze

My partner and I have been fortunate enough to enjoy the expert travel advice and services provided by Helen over a period of several years now. Nothing is ever too much trouble for Helen and no detail is ever missed when it comes to planning your trip. So wherever you're thinking about going I'd recommend you contact Helen, you won’t regret it!

Sent by Derrick Barker

Helen has arranged our travel for some time - we have been to New Zealand six times, sometimes around the world as well as many other holidays. Helen is our first port of call, she knows what we like and will make arrangements accordingly, from booking our favourite seats, airport lounges, hotels that she has visited and recommends, she has even booked a helicopter ride in San Francisco! Thanks Helen.

Sent by Claire Haughey

Helen is my first port of call for any type of holiday, we book with confidence knowing all of the finer details are dealt with. Helen recently saved us from potentially being conned out of thousands of pounds by an online travel agency, selling seats on flights that didn't actually exist! We go to Florida in August, and know everything has been taken care of to the nth degree! Thanks Helen! x

Sent by Trisha Elkington

Helen organised us a long weekend break to Madrid. We were delayed due to bad weather conditions in Luton and were unable to fly home on our booked date. Helen dealt with this problem very efficiently and smoothly, allowing us to spend another day there. We then flew home a day later after Helen had re-booked flights for us. I have had several successful bookings with Helen. I highly recommend her.

Sent by John and Julia White

Helen has booked a variety of holidays for us, from luxury cruises to short breaks, and in some cases just flights. She has a wealth of knowledge and is also happy to share her personal travel experiences with us and because of this we have come to trust her judgement and advice. The bottom line is we always leave for our holidays confident that we will have a great time. Thanks Helen.

Sent by Caroline Bone

Helen has helped me with several holidays, most recently a package holiday to Greece. On every occasion she's been extremely helpful, ensuring she provides me with all the information I need to make an informed decision regarding my holiday. She's extremely efficient, organised & helpful. I've recommended her to several family & friends, who have had the same experience. Thanks Helen!