Hi and thank you for taking the time to view my profile.

My passion for travel started back in 1993 when after six years of working for National Westminster Bank, I decided I wanted to see the world. I travelled to Africa, India, Nepal, Thailand, Mexico, Guatemala and finally Canada where I stayed for three years working in an art gallery in Toronto, and worked my way across to Vancouver with the same company.

On my return to the UK in 1997, I started a position with Fidelity Investments but quickly realised my bug for travel was not satiated and in 1998, embarked on a trip to the Philippines, Fiji and Australia where I worked for St George Bank for nine months. I visited Guatemala for the second time travelling by bus through Mexico up to San Francisco where I stayed for five years. I travelled extensively across the west coast visiting Oregon, Utah, Idaho, Wyoming and Nevada and of all the places I visited, Lake Tahoe is my favourite.

I returned to the UK in 2003 and naturally it made perfect sense to me to embark on a career in travel so I joined Flightcentre UK, firstly in the direct stores in New Malden, then moving to Sutton Surrey store where I remained until 2007. I was sent on numerous educational trips to destinations such as South Africa, New Zealand, Rio, New York and countless European countries all of which were fantastic and enabled me to gain an extensive knowledge of how travel operators and hotels work. I happily share this knowledge with customers and colleagues alike with the aim of benefitting their travel experience.

In 2007 I decided to move to Corporate Traveller. I was spending more and more time with corporate clients, establishing their needs, cementing business relationships, making recommendations and thus making savings. I managed a number of very high profile accounts, examples including Aston Martin, BBVA bank, Celebrity Speakers, Circassia Pharmaceutical and many others and I always maintained the relationships with both bookers and travellers to a very high standard. I have won customer service awards and was the only consultant in the company to attend the Global Ball in Berlin in 2018, (runner up in 2019) based on customer excellence survey results and pride myself on the relationships I have with my clients.

I have now embarked on a career with Travel Counsellors, a company founded in 1994, with full ATOL protection, over two thousand staff, full out of hours protection, Queens award winner three times, a five star trust pilot rating, British Travel awards winners and most important of all for me, a company with a truly holistic approach to customers and consultants.

Our priorities will always be your safety and your travel experience.

Kind regards,

Brian Costello.