Based in Newcastle

Mandy Ridley

Available for new enquiries

It's Nice To Meet You

With over 32 years in the Industry this is proof of how much I love what I do.

Experience and knowledge of Travel , I not only provide a professional and friendly service, but I will take care of all your travel plans from the booking stage up until your return home.

In a few short words I have worked as a Tour Operator, Travel Agent, Car Rental Agent, Airport Representative, Cabin Crew, I also lived overseas in Mainland Spain and Gran Canaria... And now the proud owner of my own Travel Business.

So, if you would like a holiday quote then I would love to hear from you!


Mandy


signature

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Barcelona / Montserrat

14 April 2024

An amazing 4 day break away! Montserrat: What can I say?? If you haven't had the opportunity to visit here , then I can highly recommend it! This mountain is home to one of the most important religious sites in Spain. A residence for the Benedictine abbey, Santa Maria de Montserrat, It is located approximately 45 km northwest of Barcelona. So if you are staying in either Barcelona/Costa Dorada or the Costa Brava then you are within easy reach to visit. We also got tickets to the Champions League game in Barcelona, have to say this was one of the highlights..... Lastly we travelled to the resort of Cambrils with the most amazing Seafood Restaurants ( we actually had to come back to dine in the same restaurant, the food was that delicious)! the resort itself has a well-deserved reputation as the culinary capital of the Costa Dorada and I have to agree! Mandy

Kefalonia

12 April 2024

After getting Married in August 2023, we decided on Kefalonia only a few weeks before travelling, I was just so busy with the planning of the wedding. With so many destinations to travel to, Kefalonia was always on my list, since watching the movie Captain Corelli's Mandolin... We stayed in a stunning villa near the airport with views of Kefalonia as well as the airport( the noise of the aircrafts didn't bother us at all), I would even go so far as to say, we actually were fortunate to watch the aircrafts flying overhead on arrival and take off, from the swimming pool area. Thankfully we rented a car which meant we got to explore the island, one of my favourites visiting the Melissani Cave, (a must see)! Working in the industry we do get opportunities to visit hotels , and I am over the moon that I got to visit https://trapezakibayhotel.com/ , I spoke with the owners Nikos and Sofia before arrival, and they invited me and my family along to the hotel. This has to be one of the most stunning hotels I have visited, every room was designed uniquely , the views out to sea were incredible, and you can even see Zante from the balconies and terrace. Not to mention the hospitality, the food was delicious and the best I tasted on the island. They even gave us honey to take away with us, again a lovely gift to take away. We got to visit the majority of the island , unfortunately we didn't get as far as the North to see Fiskardo which is known for its stunning natural beauty, clear waters, and charming Venetian architecture. I did however get to see where scenes were shot for Captain Corelli's Mandolin in the village of Sami, a beautiful coastal town. The only regret was we didn't book for 2 weeks, as a week just wasn't long enough to see the whole island, which means I will have to visit again..! So if Kefalonia is on your list of places to travel, then I can certainly help with your holiday booking, providing, places to stay, eat and visit. Mandy x

Trip to London

15 September 2021

So after much planning we eventually got to visit the Capital. Starting off with a trip to watch "Phantom of the opera"...highly recommended! Then onto Madame Tussauds , which was fantastic to see. We enjoyed our stay so much , that we travelled back after a few weeks, this time visiting London Zoo and SEA LIFE Centre London Aquarium. The weather was great , so fantastic for walking around......so much to see in London. I also for the very first time travelled on the London Tube , which is amazing to get around London and ensured we got to visit everywhere on our list. We took a lovely walk through Kensington gardens onto Knightsbridge, another day we walked from Pimlico to Trafalgar Square , passing the Houses of Parliament. A truly stunning city! With still so much to see I have already planned my next trip.....SEE YOU SOON LONDON

DisneyLandParis Magical Place

21 September 2018

Disneyland Paris must be one of my favourite places to visit. Me and my children have travelled here numerous times over the past 14 years and it's different every time we holiday here, as Disney are always adding something new to the park. We've dined with the Disney prince and princesses, had lunch with Mickey Mouse, Goofy and many other characters. July was a perfect time to travel, the weather was sunny, and we got to enjoy the outdoor events, such as the Disney Stars Parade. Winter in Disney is still a great time to visit, especially to see the New Year’s Eve firework display which is amazing! We also took the opportunity whilst we were in Disney to visit Paris, a short train journey from the station in Disney takes you directly into Paris. It was like having two holidays in one. One day we were having lunch with the Disney characters and the next day we were travelling around Paris visiting places like the Eiffel Tower and the Arc de Triumph. My favourite hotel has to be the Disney New York. The breakfast is delicious, and a huge variety and the location is within walking distance to the Disney park. I have flown into Paris and taken the shuttle from the airport to the hotel, which is great! I have also taken the Eurostar which again is fantastic as the train station is actually within walking distance to the Disney Park and some of the hotels. I will surely be visiting Disney again with my family in the near future! Disneyland Paris is truly a magical place!

My customer stories

Sent by Rosslyn Weir

Mandy was fab! Gave it the real personal touch which I love. As well as her time at any hour to sort me out so quickly and get me what I was after for our family. So pleased second holiday booked week later! Lol Looking forward to a long friendly service.

Sent by James Windrow

Nothing but total respect for Mandy goes out of her way to help nothing is to much trouble even for people like me who is not so good with the ways of the internet she seems like a lady who never stops putting her clients first all in all exceptional, thanks Jimmy

Sent by Victoria Cavanagh

Always use Mandy where possible. She gives good honest advice, processes everything by and keeps you updated throughout. A fantastic service with a beautiful smile.

Sent by Terry Hall

We love using Mandy's services she gives quality time and nothing is ever too much trouble

Sent by Johnathon Dowling

Really happy with Mandy and the service from start to finish, contactable, refreshing to deal with and extremely helpful with changes and updates form our end. Highly recommend and looking to book again soon.,

Sent by Diane Taylor

Mandy goes above and beyond to help, as I am a disabled lady Mandy sorts everything out for me and takes away all the stress that it would cause me and I’m extremely thankful for that, I have recommended Mandy to many of my friends and family and will keep doing so, she is excellent at helping others and will be using her again.

Sent by Chantel Broughton

We have used Mandy before and will continue to use her, she is always so helpful and finds us what we need. I also recommend to friends and family. Thanks as always for all your help Mandy.

Sent by Helen Bishop

Booking was so easy,very friendly you were not left waiting for a call or email,documents sent straight away,will be booking again ??

Sent by Michelle Herbert

Mandy is a fantastic holiday advisor . Nothing is too much trouble for her . She will spend days looking for the right choice . I couldn't ask for better

Sent by Sheree Smith

Mandy is the most efficient travel consultant I have ever used. I have already recommended her to my family and friends and will continue to do so. I have scored a well deserved 10/10, a perfect 10 for a perfect service.

Sent by Elaine Shields

Mandy makes it so easy finds whatever your looking for at a price your happy with sorts out any requests you may have takes all the pressure off its just like asking your best friend to book a holiday knowing she'll do her best can't sing her praises enough

Sent by Andrea Laight

We'll keep using Mandy for arranging future holidays, she's very helpful and nothing seems to be a bother, she is very efficient at her job. She is highly recommended.

Sent by Euphemia Carter

I have booked through Mandy for the 1st time. She Explained everything to me was so helpful and understanding. Helped me find out things I needed to know. Takes pride in her work . I have already recommended Mandy to my Friends and Family. I hope to have many more trips book with Mandy.

Sent by Paul Gatenby

Mandy gives a top class service and is so helpful and friendly on the phone. I wouldn't book a holiday anywhere else.

Sent by John Layton

Great to deal with, great communication and always there if you need anything.

Sent by Harry Exley

I would recommend Mandy to friends and family as she is great person and really helpful to find the perfect holiday

Sent by Rita McGonnell

have now booked twice with Mandy and she has been amazing!!! Going far beyond my expectations, one in a million and I love the fact that I know I can contact her anytime with any queries I have! Definitely my Number 1 travel agent!

Sent by Lorna Farquharson

Mandy is the most helpful travel consultant and always goes the extra mile to find the best deal to match your request.

Sent by John Buck

Mandy was recommended to me & the service she has provided has been second to none . Going above & beyond to help us sort a holiday . Would definitely use again ?

Sent by Katherine Wilding

First time using Mandy, I usually book my holidays myself but she was very helpful and the whole process was very easy. I found the app very easy and it’s convenient to just pay off a little of your balance when ever I want. I will certainly be using Mandy for all my future holidays.

Sent by Bronagh Morrison

I would highly recommend Mandy she was amazing and very quick at responding with me and got me the best price im delighted even the we app i set up is so easy to use its the most easiest way ive ever booked a holiday stress free??

Sent by Karen Mills

Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort

Sent by Karen Mills

Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort

Sent by Karen Mills

Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort

Sent by Marianne McKee

Mandy is very helpful and goes out of her way to get things done for you. i have recommended her to my friends and would recommend her to anyone

Sent by Sarah McIntyre

Mandy is absolutely lovely, literally everything we did was sorted for us and we had an amazing hassle free trip. Booking again with Mandy and have passed her number on to friends. Thank You Mandy.

Sent by Lesley English

Mandy easily explained ti me even if I had to ask twice . Felt so at ease talking over the phone . So glad that I can call her if I’ve got any concern so helpfull ??

Sent by Yvonne Wells

Mandy is the best . .she has sorted my holidays for years . Iwould use no one else

Sent by Lauren Spooner

Mandy is very efficient, friendly and knowledgeable. Mandy makes me feel like a friend she certainly builds our excitement for our up coming holiday.

Sent by Robert Hawthorn

Mandy sorts out everything you require within your hotel, it's not a request when Mandy gets involved it's sorted,

Sent by Lynne Macmillan

Mandy is so pleasant and friendly, she made the booking to fit perfectly with my needs, highly recommended

Sent by Sheena Patterson

All very easy and quick to have my holiday booked

Sent by Paul Archibald

Mandy has been a great help ,she has always been able to help with any questions, and is a great a her job in finding the best deals available... I eould definitely recommend Mandy to anyone that need a holiday sorting ..

Sent by Karen Nicholls

Mandy is an excellent consultant and I would have no hesitation in recommending her

Sent by Andrea White

Mandy is an excellent consultant and I would have no hesitation in recommending her

Sent by Michelle Hayes

Excellent service. So helpful. Nothing to much trouble xxx

Sent by Tracey Costin

Very helpful went above and beyond to find our perfect holiday

Sent by Jayne Best

Mandy is amazing at what she does. Her customer service is impeccable. She always goes above & beyond to make sure we get exactly what we want from our holiday.

Sent by John Layton

Easy to deal with and the best I’ve used for years

Sent by William Bowden

Mandy is the best, simple as that ! Why chose to go elsewhere . A genuine , honest and lovely Lady . The only problem that you will have is how hard to kick yourself for not using her before !

Sent by Donna Hansen

Mandy is great so so helpful an friendly I had her up the wall a bit asking so many questions but she was great an sorted me an my best mate a brilliant holiday to Benidorm Would highly recommend her xxx

Sent by Anthony Searcy

From my first enquiry . Mandy has been extremely helpful and efficient in booking my short get away.. Fantastic service

Sent by Chantel Broughton

Mandy was really helpful from the start and are really impressed, thank you so much for sorting this for us with no problems.

Sent by Paula Swain

Booking with Mandy takes all the hassle out of booking a holiday,always pass her name onto other friends who are looking to book a holiday.

Sent by Paul Harwood

Absolute pleasure to deal with Mandy, she had had my holiday sorted in no time at all.

Sent by Patricia Ward

Never booked a holiday so quick and easy in my life and I'm 60

Sent by Yvette Patton

Very helpful , great communication, would definitely recommend.

Sent by Gillian Fradgley

Hi definitely, plus always helpful lovely person great attitude

Sent by Marjorie Farrand

Very helpful. Listened to what we wanted and got us a good deal Answered us straight away when we had a question

Sent by Shirley Barron

Excellent help and support throughout booking

Sent by Anthony Searcy

From my first enquiry . Mandy has been extremely helpful and efficient in booking my short get away.. Fantastic service!

Sent by Raymond Harris

Fantastic service nothing to much trouble

Sent by Sheree Smith

I would like to score you more than ten as I feel you went above and beyond any custom service I have ever received in your sector. It is so refreshing to feel so assured things are following the correct path by speaking to you personally. I would and have recommended already. Very many thanks.

Sent by Molly Neilson

Mandy is the best agent I have ever used.she is with you right through your holiday.very caring lady

Sent by Elaine Shields

Really enjoyed our holiday thank you very much Mandy it went so well you arranged our special assistance and did all of our paperwork we will be using you for next holiday you take all the stress of sorting everything out x

Sent by Nicola Hill

I have used Mandy these last few times for my holidays. I must say she goes beyond helping no matter the time of day. I'm so glad I've booked my 2023 holiday with her again

Sent by Michelle Louw

Excellent service, we didn't need to do anything it was all done professionally by Mandy. Thank you so much we had a great time

Sent by Bernard Wilkinson

Absolutely lovely woman goes above and beyond to make sure you not only get a good deal but you get the best she can deliver

Sent by Simon Newlove

Mandy Ridley is first class at what she does. I will always use her services and I’ve recommended her to plenty of friends. First class service all the way

Sent by James Brown

We have booked with Mandy twice already and have booked again for next year. Mandy could not do more for us, Great Service.

Sent by Yvonne Wells

once again thank you to Mandy for helping me and my friend find a beautiful holiday at the AQUILA PORTO RETHYMNO HOTEL IN RETHYMNON CRETE every thing was amazing Mandy as always went above and beyond to help x x x

Sent by Carl North

Other than great service, help and knowledge, I like the fact I can always get in touch with Mandy without having to sit waiting in the phone for hours on end. Also emails replied to the same day, which is amazing.

Sent by Heather Macleod

Mandy was amazing when it came to us booking a holiday! She was straight on it from the get go, nothing is ever to hard for Mandy… it was great service and it puts your mind at ease knowing if anything was to ever go wrong Mandy is straight there to sort it out! I will forever always book my holidays through Mandy!x

Sent by Jenna Hindley

So happy to receive this message from a client , I always do my best for my customers without hesitation. It is so lovely to receive messages like this. Always appreciated ! “Just wanted to say thank you again for all your help sorting out that situation - you’re amazing at what you do and is why I love booking my holidays with you. You’ve been at the end of the phone after 2 rings and provided the best support with a very open channel and communication and assistance throughout x x x x ?? Mrs Hindley

Sent by Jennifer Thompson

Just home from a fab hol to Greece ! What a great experience from Mandy .. everything was taken care of and all needs met for a stress free hol , I have already passed her info on while on hol and to family and friends , I can’t recommend her enough .. big thanks

Sent by Paul Saunders

Mandy makes booking a holiday a lovely experience. Always knowledgeable and goes above and beyond to help. Irons out any problems immediately. Would never use anyone else.

Sent by Angela Marshall

I would not use anyone else she provides quick service with the best deals there are no waiting on phones and she caters for your specific needs very quick to respond to messages I wish all travel agents were the same.

Sent by Nicola Stickland

The most helpful person I’ve ever booked a holiday with. Would definitely recommend Mandy to all my family and friends!

Sent by Patricia Evans

I would ,and have recommended Mandy to family and friends for their holidays .Nothing is too much trouble for her and she goes above and beyond to find you your perfect holiday ,at an affordable price .I would not book with any other now ,she makes the whole thing so easy from first contact, right up to being back home ,thinking about the next holiday .

Sent by Leagh Douglas

Mandy was extremely responsive and knowledgable. She made booking a holiday totally stress free. She has a lovely warm personality, I immediately felt like I was speaking to an old friend. Complete faith in her and would strongly recommend her to anyone and indeed have been doing so. Our family have an amazing holiday to look forward to now for our silver wedding anniversary :-)

Sent by Karen Nicholls

Mandy is amazing, she sees to all the finer details, we don't have to worry about anything, she is always at the end of the phone. I recommend Mandy to all my friends and family. We will be using Mandy for all our future holidays ??

Sent by Stephen Bossons

Mandy offers a service that is second to none, always helpful and sorts out any problems or queries you have straight away, look forward to booking many more holidays with her, would highly recommend her

Sent by Carol Chelton

Mandy is so friendly and nothing is to much trouble, I only have to message & she gets back to me

Sent by Lauren Farquharson

It was so easy booking a holiday with Mandy. A very personal experience and she took the stress out of searching for suitable destinations.

Sent by Andrea Kitchen

Mandy was so polite and friendly on the phone. She is very efficient and checked that we had received everything. She reminded us before we went away what we had to do and told us to have a lovely holiday and if we needed her at anytime to contact her. While we was on holiday she contacted us before we were coming home reminding us to fill out our passenger locator forms and she actually checked us in for coming home and sent us our boarding cards. She goes over and beyond to help you out. she takes all the worry out of booking a holiday knowing she is available to help you. I would definitely recommend Mandy to our family and friends.

Sent by Sue Moffat

Mandy is Friendly, knowledgeable, listens well, super responsive and I loved the online app as a repository for all docs / payments. Took all the hassle out of finding the right holiday for us

Sent by Maureen Brown

Mandy has made the booking process very easy, I sent her face book message within an hour we were on the phone talking flight times, this has been the easiest holiday I have ever booked. Mandy has went over and above with her customer care we have been extremely grateful for all her help with assistance at airport along with keeping us up to date with any new guidelines from hotel and airline. Cannot praise her enough and will definitely be booking my next trip with Mandy ??

Sent by Deborah Clayton

Just back from windwere had a great time lovely place which was all arranged by Mandy top class service well done & thank you for everything must say 5 star service & great choice of hotel love Steve & Deb xxx

Sent by James Brown

Mandy thank you for all your work in getting us a holiday. Just back had a great time if it wasn't for you in helping me complete all the forms I don't know if we would have went. The place itself was beautiful the hotel was first class, and it was so relaxing. Will certainly be using you again and will recommend you to anyone who listens. Thanks again Jimmy & Yvette

Sent by Paul Saunders

Used Mandy as our Travel Councillor for the past few years. Would not book with anyone else now. Mandy goes above and beyond to help with all aspects of your holiday. Superb service and so friendly. A pleasure to speak to. Would highly recommend

Sent by Karen Nicholls

Mandy is doing a wonderful Job,she explains everything to us,makes good suggestions and makes everything so easy and no stress.Mandy goes over and beyond her Job to help.I recommend her to all my family and friends.

Sent by Tracy Dawn

Mandy is amazing from enquiring about holidays to booking them mandy is always there to help if needed nothing is ever to much trouble

Sent by Jenna Hindley

Excellent customer service from Mandy. She offers a personalised, professional service whilst managing all your needs. I have continued to book all my holidays / travelling arrangements with Mandy for the past 12 year as she is reliable, honest and trustworthy. Mandy's customer care service extends well beyond finding your perfect holiday, her after care is second to none also.

Sent by Sue Maguire

I would always use mandy as she is always at the end of the phone anything you need to ask she can answer just booked again with her & will definitely be booking again soon ,she feels like a friend I have known all my life

Sent by Tracey Meakin

Fantastic service, easy to contact, very flexible, always answers any concerns you might have. Up to date on all the travel advice in these uncertain times. Thsnk you.

Sent by Patricia Evans

Mandy has been so helpful from finding my holiday to actually booking it .It is the first time I have used a counsellor but I will definitely be using her for any future holidays .I have been kept informed of info every step of the way , and look forward to my holiday .

Sent by Amanda Mitchell

Hi Mandy. I found your service excellent! Even though I missed my holiday, you kept in touch with me even though you had lots of other people to deal with. I will definitely be using you for future bookings

Sent by Jacqueline Saunders

Highly recommend Mandy. Have used her services several times now and would not use anyone else. This lady goes above and beyond and covers every aspect of your holiday. Makes her customers feel really special

Sent by Amanda Anderson

I have used Mandy for most of my Disney holidays and I have to say that I have never been happier with her very helpful and friendly service, I have never had any issues with Mandy through travel or accommodations which I have had previous with other travel agents Mandy has always made our holidays easy and stress free I would definitely recommend her to anyone, if there is anyone out there who has the most amazing service and best prices it would be Mandy Ridley, and I would also like to add a huge thank you to Mandy for everything she has done for not just myself but also my family

Sent by Diane Eppleston

Possibly the best travel agent I have ever booked through. Handled the booking efficiently and effortlessly and kept in regular contact. Same with covid-19 holiday cancellation.. Mandy has taken care of everything. I will definitely be booking again with Mandy.

Sent by John McLean

Mandy got us the hotel, airport flights and dates we wanted. She also arranged assisted boarding and wheelchair on our arrival at Edinburgh and Alicante on the way home. She was very helpful and easy to talk to over the phone. Also, she told us to phone her if we had any problems before, during or after our holiday. We will definitely be booking through her again.

Sent by Anthony Tyler

Very easy and straightforward to deal with & will definitely recommend and use again.

Sent by James Mcdonald

Friendly fast efficient with a good price, will definitely use again

Sent by Susan Lowther

Mandy did her very best to ensure we got the best deal , she is also so easy to talk with, she makes booking so easy I will definitely use her again x

Sent by Anita Edwards

Lovely person would definitely recommend to family and friends very helpful no stress did everything for me regarding my booking

Sent by Kerry Barton

Mandy ridley offers a highly professional service , ranging from finding ,arranging and completing the whole process. She is extremely knowledgable and helpful in every aspect of planning your holiday. Excellent, friendly service and I have already recommended her to friends/family who have been delighted with her.

Sent by Adele Bennett

Mandy was so helpful throughout the booking process, she explained everything and was there whenever I had any questions. We are now all sorted and excited for 2020.

Sent by Jenna Hindley

Excellent customer service, friendly, no pressure approach. Found exactly what we wanted from our holidays with plenty of options to choose from. Highly recommend. Have used Mandy for 10 years. Excellent for family holiday bookings and large group holiday bookings alike

Sent by Alison Davies

Mandy is a delight to deal with. A real personal service and I am very happy with my dealings with her

Sent by David Barton

Very professional, very one to one. Not very often you get a feeling of comfort when sorting a holiday. Will only use Mandy from now on. Cheers

Sent by Linda Luck

She was very quick with reply, very helpful - anything I asked her to look for she did and I recieved a lovely thank you card. I would definitely use again xx

Sent by Eileen Taylor

We have been booking holidays with Mandy for quite a number of years and all our holidays have been perfect. Mandy is easy to talk to, always nice polite and gets some fab holidays. Just had one in Spain, the hotel was perfect in every way now will look forward to the next in Gran Canaria in December

Sent by Margaret Sandford

Mandy was very helpful and done a great job in getting us a great deal on our summer holiday, I will be recommending her to all my friends and family.

Sent by Karen Perry

Really friendly and helpful and replies to your requests immediately

Sent by Gillian Thompson

Excellent, efficient , friendly service mandy went above and beyond to fulfill our requests, have mentioned this to family and friends who have said they will notify me for details

Sent by Christopher Cole

I find Mandy very well informed and extremely helpful .

Sent by Amanda Anderson

I have used Mandy for most of my Disney holidays and I have to say that I have never been happier with her very helpful and friendly service, I have never had any issues with Mandy through travel or accommodations which I have had previous with other travel agents Mandy has always made our holidays easy and stress free I would definitely recommend her to anyone, if there is anyone out there who has the most amazing service and best prices it would be Mandy Ridley, and I would also like to add a huge thank you to Mandy for everything she has done for not just myself but also my family.

Sent by Gillian Fradgley

Mandy was very helpful, prompt and great price. Very happy with my service and booked my holiday with confidence. Will try to get family and friends to join her.

Sent by Jacqueline Jones

I loved the personal touch Mandy gave me, nothing was a problem

Sent by Richard Holmes

Mandy is just great a very helpful lady.